Property management is the field of business that most real estate professionals go out of their way to avoid. It can be the poorest paying, least glamourous, most problematic, headache-inducing part of the business – and WE LOVE IT! Call us crazy, but when the phone rings, rather than cringe in anticipation of yet another dreaded problem to deal with, we relish the challenge and welcome the opportunity to be of service to our clients.
Despite its unpopular reputation, property management can be one of the most important and enduring areas within the real estate profession, with success based on long term relationships instead of short term results. Rather than putting up obstacles to protect our own position (as property managers often do), we operate as facilitators – working diligently to overcome all types of challenges and opportunities together, and taking care of business in an efficient and cost effective manner.
As dedicated problem solvers, our mission is to serve - and we have built a very successful business doing just that. So bring it on, we’re not afraid – solving other people’s problems and taking care of their best interests is exactly what we do, and we do so with pride.
Owners have actually told us: “Why even bother calling the property manager? They won’t call back and we never see them on site.” Ouch! Check out some on-line reviews and see for yourself what people are saying – not a pretty picture! Thankfully there is be a better way.
As Calgary’s first truly integrated facility solutions organization, Summit’s personnel are constantly on site performing a wide range of services. That means a whole army of eyes on the ground, identifying challenges, making recommendations, and coordinating with a holistic approach that would never be possible through disjointed contractors with competing priorities and expertise. We see every job as our job, and take the kind of ownership that you would typically only expect to find with owners themselves. To put a different spin on a popular Spanish phrase, “Su casa es mi casa.”(Your house is my house).
Being compensated based solely on management fees (most of which go to their agent or broker) means that property managers have to oversee excessively large portfolios of business in order to make a decent living. However, there is a limit to the number of properties, owners, and tenants that any one individual can effectively manage. Summit’s innovative business model is based on multiple streams of income earned from a range of services, so our property managers’ portfolios are more limited and much more manageable than industry norms. The result is a vastly superior standard of service without any increase in cost.
Property owners often complain about being nickel-and-dimed nearly to death with an endless stream of petty administration charges from their property managers. This is not the way we like to be treated ourselves, and certainly not the way that we choose to do business. Additionally, under the outmoded business model, owners typically pay a premium for property managers to mark-up the cost of subcontractors’ services, resulting in a premium that only increases the cost of doing business. By providing these services with our own personnel, we are able to eliminate this wasteful and unnecessary expense altogether.
As licensed Property Managers, we are serious about taking care of the many important fiduciary duties entrusted to us, from solving ongoing challenges, maximizing return on investment, proactively sustaining and improving the condition of your real estate assets, and striving to continually increase the monetary value of the properties we manage. Whether it is commercial, industrial, residential, recreational, or investment - we look at each property as a unique community and tailor our services to best meet the expectations and objectives of their particular owners. Having a qualified, well-equipped work force of dedicated maintenance specialists on call also gives our property management clients a distinct advantage at those inevitable times when services of this nature are required.
Property owners, tenants, developers, investors, and managers of everything from new construction to existing commercial, industrial, institutional, and residential properties can benefit from the services provided by Summit Property Group. Call today to find out how our Integrated Facility Solutions model can work for you, or Click here.